User Archives: admin

  • Published on July 10, 2013 by admin


    Here at Joots our web team has worked hard to ensure our site is as safe as it can be for our customers.  To summarise:

     

    Use of SSL Security:

    On secure parts of our website where you enter your details or change existing information (such as account details) this is done over a secure encrypted connection. Keep an eye out for the 'https:' in your browser address bar + a padlock in your browser.

     

     

    Our site encryption (SSL) is provided by Comodo a global leader in proving website security. Other companies that use them include Virgin, the BBC, Skype, Vodafone and Which Magazine.

     

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    Use of separate payment processors:

    Many sites store your card details as part of the checkout process (or partially record them). Here at Joots we've decided to leave looking after your card details to Barclays plc, Google or Paypal (depending on how you choose to pay). When you checkout, you'll be transferred to one of these to enter your card details. Their servers are secure and always upto date with the latest security technology, keeping you safe online. Joots has no visibility of your card number, we just keep a record of your name and address so that we can post you your products upon successful payment. For more details check our dedicated payment methods at Joots page.

     

    We're PCI DSS Compliant:

    For full details of what PCI DSS compliance means click here. To summarise, we implement a variety of measures to ensure cardholder information is handled securely. We use secure servers based here in the UK. SSL security where required. Our site is regularly tested by external parties to ensure our servers are secure, so that we can maintain compliance with this PCI DSS standard.

     

    SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

     

    Data Protection Compliance:

    We comply with the UK Data Compliance regulations and are registered with the UK Data Commissioner. Any customer data held is protected by passwords and on secure servers. Any paper based correspondence is shredded when no longer required. We do not/and will never share customer data with any 3rd party.

     

    To finish off; here's some questions to ask when shopping online:

    1. When entering details do you see https, a padlock and other signs that the site is secure? (See above for JOOTS Jewellery's security credentials)
    2. Does the website have a clear privacy policy. i.e. what does the site do with your data?
    3. Does the site display clear contact details (telephone, bricks and mortar address)
    4. If unsure of the site can you pay with paypal or google checkout?

    Thanks goes to our web team and 3rd party suppliers for helping to ensure JOOTS Jewellery is upto date with the current requirements and best practice in the industry to ensure we provide our customers with a safe shopping experience.



    This post was published in FAQs and was tagged with secure website, ssl, pci dss, data protection, paypal, google checkout, secure shopping, safer shopping online





  • Published on November 27, 2012 by admin


    Ooooooh look what's just landed on our desks! Gorgeous jewel toned gems straight in from Kenneth Jay Lane NYC! We think the new pieces are simply stunning and would make beautiful gift ideas this Christmas. Limited pieces available so shop today to avoid disappointment!

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    This post was published in Latest News and was tagged with Designer Jewellery, Cocktail Rings, Kenneth Jay Lane, Christmas Gift Ideas, stocking fillers, KJL, angelina Jolie, green teardrop earrings, teardrop earrings, gift ideas for her





  • Published on December 18, 2010 by admin


    As many of you may be aware there has been snow across the UK. We've contacted our delivery service provider (The Royal Mail) and monitored deliveries to customers and currently our UK service has not been significantly affected. We use Guaranteed Delivery by 1pm the next working day for our packages, and so far all deliveries have arrived before 1pm or the next day.

    So you can rest assured your orders will arrive the next day (usually before 1pm). We will continue to monitor the situation and if things change we will update our site accordingly.



    This post was published in Latest News and was tagged with delivery, snow, christmas orders





  • Published on December 12, 2010 by admin


    To all at Joots, thank you for your ever efficient service and speedy delivery! The earrings have just arrived and are beautiful! Many thanks, I really appreciate Joots' personal touch. Customer, UK

    Dear Joots, thank you for your assistance in helping me choose the perfect ring for my wife, she loves it! I look forward to shopping with you again. Customer, UK

    I am always very impressed by your lovely choice of products and faultless service! My thanks to you and all the staff at Joots! Keep up the great work! Customer, Ireland

    Thank you for your keeping me informed on the progress of my purchase.  It arrived today and is perfect.  Excellent service, I will be back for more exquisite jewellery. Customer, USA

    Thanks for getting back in touch so quickly, my gorgeous bangles arrived today! Customer, UK

    Just to say I received my ring today. Its beautiful and came so quickly. Thank you so much, will be using you again! Customer, UK

    My second order just arrived and I'm delighted! Very impressed by your lovely choice of products and faultless service! Thank you Joots. Customer, UK

    Thanks for the resolving my query so promptly, look forward to receiving my purchase. Customer, UK

    Very happy with your polite and efficient service, hope to deal with you again very soon. Customer UK



    This post was published in Testimonials and was tagged with Joots Jewellery Customer testimonials, testimonials, customers





  • Published on December 3, 2010 by admin


    The new Galileo collection is by one of our favourite Designers: Babette Wasserman. The collection perfectly encapsulates elegant style and with a dash of luxury. These faceted Swarovski Cufflinks come in four striking colours for the season: Amethyst, Blue Montana, Black Diamond and Emerald.

    Give a special gift this Christmas that will make a beautiful expression of love and gratitude that can be kept and worn always.

    Also just so you know: Babette Wasserman's Cufflinks were also offered at the G20 Summit meeting, November 11-12 in Korea!

    Want more? All Cufflinks come beautifully packaged in Babette's own luxurious presentation box
    So go on, create an impression with these gorgeous Cufflinks; classic and unique, they would make perfect gifts this season!


    This post was published in Latest News and was tagged with babette wasserman, Swarovski Cufflinks, Cufflinks, Christmas Gifts For Him





  • Published on December 3, 2010 by admin


    New In! Sparkling Swarovski jewellery gift ideas for her by Babette Wasserman!

    Strike a pose with Babette Wasserman's exquisite Swarovski jewellery collection. The bestselling Glitter Collection has just arrived featuring Glitter Chameleon earrings and rings, they are sure to dazzle and would make luxurious gifts this Christmas!
    We also have beautiful, hand carved designs from the Infinity, Deco & Electra Collections; all on trend and perfect for party season! Featuring Rings, Necklaces, Earrings and stylish Cufflinks in striking designs and colours.
    About Babette Wasserman: Babette is a renowned UK designer and her client list around the world speaks for itself with the likes of Harrods and Bloomingdales selling her collections. She has also featured in many of the world's leading publications. Click here to see her full profile.
    So go on, indulge in some sparkling Swaraovski Jewellery to go with your Champagne glass and enjoy our Free P&P Offer now on (Next day by 1pm, covers the the UK, Guernsey and Channel Islands). Also note you have until January to return or exchange.
    Enjoy!


    This post was published in Latest News and was tagged with babette wasserman, Swarovski Jewellery, Swarovski Cufflinks, Christmas Gifts





  • Published on December 2, 2010 by admin


    Q What is Sterling Silver?

    A Sterling silver is an alloy of silver containing 92.5% by weight of silver and 7.5% by weight of other metals, usually copper. The sterling silver standard has to be a minimum of 925. Pure Silver (99.9% pure) is generally too soft for producing jewellery, therefore silver is usually alloyed with copper to give it strength, while at the same time preserving the flexibility and beauty of the precious metal.



    Q: What is Gold Vermeil?

    A: Gold vermeil, which is pronounced "vehrmay," is sterling silver plated with gold.

    In order to qualify as gold vermeil and not merely gold-plated silver, a piece of jewelry must meet certain requirements. The base must be pure sterling silver. It may not be coated with any other metal prior to having the layer of gold applied. Finally, the gold layer with which the silver is plated must be at least 10-karat gold.

    Gold vermeil has many benefits. Primarily that it's comparable to pure gold in appearance and artisanship. Due to it’s primary composition of sterling silver, gold vermeil is more affordable than pure gold. Also since gold vermeil by definition cannot contain other metals, people with nickel allergies or sensitivity to other metals can wear gold vermeil jewellery comfortably and safely. Lastly, gold vermeil will last for many years without tarnishing and without the gold plate wearing away if you care for it properly.




    Q How to care for jewellery?

    A: Rule Perfume first, jewellery afterwards!
    Avoid spraying the jewellery with perfume, hairspray, body lotions and oils, sun tan lotion and deodorant as these often contain harmful chemicals or abrasive materials and may cause discolouration.

    Do not swim or shower while wearing gold-plated or silver jewellery and remove rings when washing your hand as chlorine, salt water and fresh water can damage precious metals and gemstones by dulling or eroding them. Soap can also leave a thin film which makes the metal seem dull.




    Q: How to store jewellery?

    A: Do not keep jewellery in direct sunlight as prolonged exposure to sunlight can cause many gemstones to fade and lose their colour. Always store your jewellery pieces individually, in the pouches or boxes provided when you purchased them to avoid breakage or the jewellery pieces scratching each other. Also, remember to keep your chains fastened so they don’t become all tangled. Keep your gold-vermeil and silver jewellery in a cool, dry place.




    Q: How to clean jewellery?

    A: Clean your jewellery carefully with a soft, non-abrasive and lint-free cloth. You can also clean tarnished jewellery with a soft toothbrush using mild soap and water and dry using a soft felt cloth. Avoid using ‘dip’ polishes often, as these contain harsh chemicals and can destroy your jewellery over time. A soft jewellery polishing cloth with tarnish preventive will help you keep gold pieces lustrous and shining. Some gemstones will require special cleaning procedures.




    Q: What's the difference between a Necklace and a Pendant?

    A: A pendant is a hanging ornament whilst a necklace is a piece of jewellery consisting of a chain, string of stones, beads etc. For example, a locket is a pendant that can be worn by hanging on a simple necklace. To view a pendant example from Joots Jewellery click: http://www.joots.co.uk/monica-vinader-silver-marie-necklace.html


    To view a necklace example from Joots Jewellery click:http://www.joots.co.uk/silver-pearl-necklace.html
    To view more styles click here:http://www.joots.co.uk/necklaces.html?limit=all






    Q: How to Choose Cufflinks?

    A: There are several factors to consider on how to choose cufflinks that depend on style and taste. Firstly, consider the colour scheme and style of wardrobe. This is one of the best ways on how to choose cufflinks that will match your attire. For example, if there are mostly plain shirts you can be adventurous with bright colours and patterned style cufflinks. If shirts are patterned then single block colours and simple styles work best.


    Remember cufflinks can be used to reflect the personality and style of the person in mind. Choose novelty cufflinks if you're looking for something fun, perhaps relating to a hobby.
    View all our Cufflinks here: http://www.joots.co.uk/cufflinks.html?limit=all



    This post was published in FAQs and was tagged with Cufflinks, jewellery care, choose cufflinks, storing jewellery, jewellery faqs





  • Published on November 29, 2010 by admin


    ...Every woman needs the perfect pair of pearl drops and a simple pearl necklace;what's more they can be worn at any age and for any occasion for a look that is both chic and contemporary.

    We have beautiful designs for you including classic freshwater pearl necklaces with matching pearl drops from Melissa McArthur's trendy boutique on the Kings Road, London. Or if you're looking for something statement then Gemma Listers designs featuring swarovski and chunky faux pearls are simply perfect! Don't forget to look at Mirabelle's unique pieces,handmade by Fair trade producers. Did you know that Pearls flatter your skin because their lustre creates an iridescent glow, it's true!

    Want more? Indulge in something pearly and enjoy our Free P&P Offer now on (Next day by 1pm, covers the UK, Guernsey and Channel Islands).



    This post was published in Latest News and was tagged with Gemma Lister, mirabelle jewellery, Sterling Silver, Melissa McArthur, Pearl Jewellery, Gold Vermeil, Fairtrade





  • Published on November 27, 2010 by admin


    ...Everyone's going crazy for our covetable Candy Rings by Monica Vinader and Assya's Shimmer Stacking Rings!

    These designer gems come in either Sterling Silver or 18k Gold Vermeil, set with beautiful pops of colour that are faceted semi-precious gemstones- no cubic zirconia's here!

    Monica Vinaders Candy Rings are hugely popular but Assyas trademark shimmer finish sets their stacking rings apart from the rest.  The textured shimmer finish catches the light brilliantly!

    Stacking rings allow you to create your own individual, unique look and make a fabulous colour statement at the same time.  On-trend and they would make perfect stocking fillers this Christmas!



    This post was published in Latest News and was tagged with monica vinader, Stacking Rings, Assya





  • Published on November 27, 2010 by admin


    ...We just had to bring to your attention the uber stylish, ultra chic; Deco Band rings by Babette Wasserman!  They come in either black or white; trés chic!

    The Black Agate semi-precious gemstone is set in Sterling Silver with pavé set Swarovski Crystals.  Then there's the White Agate Deco ring pavé set Swarovski Crystals, set in luxurious Rose Gold.

    Perfect with any outfit; wear alone own or stack together for maximum effect and an on-trend look!  ...Is it just us or do they remind you of the oh so stylish Chanel Ultra Rings, without the heavy price tag!



    This post was published in Latest News and was tagged with babette wasserman, Swarovski Crystal, Agate semi-precious gemstone, Sterling Silver, Rose Gold, Deco Collection





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